(+971 4) 3511223

About Us

Policies

Payment:

All reservations made through hotel website has to be guaranteed by a major credit card (Visa, Master)

Cancellation Policy:

Any cancelation or/and changes of booking have to be made 24 hours (Local time) prior to guest arrival, a late cancellation penalty equal to %100 of room rate including tax and service charge will be applied to guest's credit card, the same will be applied to no show.

Child Policy (Family Plan):

Hotel charges no additional fee for children below 12 years of age, occupying the same guest room (space permitting).

Children 12 years of age and above are considered as adult and AED 60 will be applied. The same charge will be applied to any extra space in the same guest room (applicable only in triple and suit rooms)

Early arrivals and late checkouts:

Appointed time for arrivals is 2 pm, whereas checkout  time is 1:00 pm
Hotel may offer 1 hour grace period for checking and checkout time (depends on availability of rooms)
Further that one night charge including tax & service charge , plus AED 10 as Tourism Dirham will be applied.